I have booked the price,but I have to paid extra amount and also they carry the new booking amount.so I have left the hotel after 3 days and go for another hotel for low price same comfort.I never go for booking .com for booked now pay at hotel.Hopeless.
Shubhashis
март 2024 г.
clean room. Big room. A lot of faccilitties, tea, coffee. The double bed was comfortable
Dimitrios
февраль 2025 г.
Very good overall close to mall. We checked in late and were allowed late checkout
Parwez
март 2024 г.
Staff helped us and they gave us another room. But the best thing? Girl at the reception gave us free late check-out. We were very tired and our flight was at night. Receptionist gave us 4 free hours after the official check-out. Amazing! We are very thankful.
Frederika
март 2024 г.
We enjoyed our stay at this hotel. It was really nice and clean and very peaceful. There were all necessities available. Room service was good but could be a little faster.
Abid
март 2025 г.
Room set up for superior Buffet breakfast was relatively good though it can be more improved as the choices are mostly Indian food The staff named Leila was helpful. She was accommodating. The other 2 girls - I forgot the name (I think she is from Malaysia and the other one is from Bhutan) were also warm.
Angelo
сентябрь 2022 г.
we left behind currencies inside the locker which we left open after taking out our passports and stuff. forgot to pick up currencies in an envelope by oversight. the Hotel staff security officer MrKshitiz Kattel had secured the envelope and promptly done everything to ensure the cash is returned to its rightful owners. A dear friend in dubai reached the Hotel today and picked up the currencies after due identification. I am simply amazed at the sincerity and honesty of the Hotel staff. hats off to the Hotel team . please highlight this in Hyatt’s reviews.
Rajendra
март 2025 г.
Stuff was very friendly and smily allll the time and trying they best to help me Room service Was very nice and clean and helpful people Restaurant ( Anish - Egyptian ahmed ) they are so kind persons i feel like they know me since long time I meet them in the morning in breakfast time And they made my day very good They are warm welcoming everyday , not only with me , but with all the guests, Thank you very much.
Ahmed
август 2024 г.
I liked how it was a convenient location. The gym facilities were amazing. I loved room service and the cleanliness the staff always put 100% effort into cleaning our room and leaving it spotless. We booked activities via the holiday desk downstairs it was very helpful. Although they forgot to tell us somethings to take on the activities and we found out too late. Overall our stay was pleasant and I would recommend the hotel to someone else. I love how the Naif district is a 15 minute walk away, and it’s close to the metro station.
Sabra
август 2024 г.
Breakfast was very nice and the location is easily accessible from the metro. Lots of nearby shops make you feel comfortable to buy or eat whichever you like too. Room service is good and the cleaning staff were very professional.
Karthy
август 2024 г.